WhatsApp Marketing: Reach Customers Where They Are Most Active

WhatsApp has hundreds of millions of users in India. Our WhatsApp marketing service helps you reach customers on their most-used messaging app with promotional campaigns, customer service and automated communication that consistently out-performs SMS and email on engagement.

WhatsApp Business Communication Use Cases

• Promotional Campaigns: targeted offers and product information
• Customer Engagement: personalised two-way conversations
• Automated Communication: order updates & delivery tracking
• Notifications: new products, events and important updates
• Lead Generation: collect and follow up on customer inquiries
• Customer Support: responsive service through WhatsApp chat

What Makes WhatsApp Marketing Work So Well

WhatsApp messages are opened far more often, and far faster, than SMS or email because the app sits front-and-centre on almost every smartphone. Rich media like images, product catalogues, PDFs and clickable buttons let customers act on a message immediately instead of switching apps, which is why WhatsApp campaigns typically see stronger click-through and reply rates than any other channel we offer.

Get Started with WhatsApp Marketing